It was a Friday evening when my wife and I decided to make an offer on a house. We had only three days before the offer deadline on Monday, but we didn’t yet have a real estate agent working closely with us. Heather’s number came recommended by a close friend who had recently purchased a home with her help. After a brief introductory phone call, we met Heather at the house for an in-person meeting the next morning.
Heather quickly ran through her checklist, explaining what she observed and why each point was important for us to consider. She made sure we fully understood the implications of each finding. While we were excited to have found the house we’d been looking for, we also worried that we might be overlooking important details in our hurry to meet the tight schedule. Heather clearly identified potential issues with the house and explained their level of urgency. As we continued discussing, our worries eased, and we felt increasingly confident in our decision.
Preparing the offer was intense, but Heather organized everything smoothly. She never pressured us to take risks we weren’t comfortable with. Instead, she presented all the information clearly, letting us come to our own decisions about the offer price and contingency options to make our offer competitive in a seller's market.
At 10 p.m. on Monday, Heather called to tell us that our offer had been accepted. She helped us secure the largest financial commitment of our lives within 60 hours and guided us to a successful close.
Heather’s diligence, dedication, transparency, and expertise are truly exceptional. What my family is most grateful for, though, is that she really worked as part of our team. She cares about the people who will live in the house, not just the transaction itself.
The K Family – Silicon Valley Buyers