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We had our home on the market for over 6 months, thinking as most people do, it will be no problem to sell our home in a very seller favorable San Jose market. We had some activity; however, we were not getting our home sold.
We were referred to Heather by a close realtor friend who spoke very highly of her.
From the moment we met Heather, we knew we had a perfect fit. She carefully listened to our end goals, set expectations and designed a strategy to sell our home. Heather had the right experience, contacts and tools to map out our plan to get our home sold. She delivered what she committed to which was selling our home with NO surprises!
She recommended a professional stager who created the style that was needed to make our home more appealing to the current market. The stager and Heather came to our home and made the required recommendations to make our home the most appealing for the house to sell. Heather provided professionals to do the work that we did not have the skill to do (chimney inspector, roof inspector, termite fumigation professionals). Heather’s referrals to professionals was invaluable for us to meet our timeline for getting our house on the market. Heather quickly created a calendar for us to make sure there was clarity on what we needed to do and what she and others would be doing, again a great tool to meet the agreed upon timeline to sell our home.
Heather is an expert marketer and has outstanding market intelligence. She strategically reached out to other brokers; she researched our market area. Heather listened to our input about what makes our neighborhood great, took pictures of area hot spots (golf course, park, a local deli) and included this information/pictures in a professional marketing video of our home.
I remember our first meeting. She said, “My plans are for you and I to prepare your house for sale in March and put it on the market in April 1 and plan to be in contract by the 3rd week in April with multiple offers.” That exact thing happened!
Heather’s detailed follow up with everyone involved with the sale of our home was outstanding. We never had to worry about any detail being missed.
Heathe'rs confidence and knowledge were critical elements for a successful home sale. In a very competitive market, Her program management, organization, referrals to service professionals, and negotiation skills were what made the sale and made Heather the right realtor.
Sellers ~ Janet Fuentes & Jean Phillips
We highly recommend Heather Lange to anyone who is looking for a great real estate agent in Silicon Valley. As 1st time homebuyers and having recently moved to the Bay Area, where the real estate market is extremely competitive with dynamics so different than the rest of the country, we were really intimidated about the whole home buying experience. However, Heather made this experience a great one with her business acumen and expertise in the local real estate market, and her really receptive, responsive attitude to go along with her hardworking and positive personality. Being picky and inexperienced buyers, it took us months of research and a plethora of open house visits to find our home. In the end, she made sure that we got our dream home! All through this process, there hasn’t been a single time where we reached out to Heather and not get an immediate response including late nights and weekends. She was very prompt and always ready and willing to spare time for us- may that be visiting a property or providing guidance and answering our endless questions.
To sum up, if you are looking for a hardworking, experienced, knowledgeable, prompt and responsive real estate agent with an amazing personality, look no further than Heather Lange.
Thanks so much again Heather!
Erkan Acar Berkman & Maegan Bartlett ~ Buyers
Dave and I just wanted to say thank you for all the hard work you did on the sale of our home. We had thought that we were going to have to stay in our place for a few more years, yet after talking to you we were really excited by your attitude and confidence.
We were really impressed with how fast you put our home on the market and how quickly you sold it. We were blown away by the fact that you sold it for $15,000 over the asking price. We also wanted to thank you for all the work you did on the purchase of our new home. Woo hoo!!! We're really happy with our new 3 bedroom 2 bath house. Thank you so much for all the advice and extra effort you made to ensure that we would be able to afford our new home. All the time you put in with us was really appreciated.
We don't want to move in the near future but when it's time to move up to a bigger house, as the kids get bigger, we'll definitely keep you in mind.
Thank you Heather, you rock!!!
Dave, Maggie, Justin and Julianne Samford
and passion for what she does.
My partner and I met Heather at a home buying seminar about 5 months before we decided to begin looking for a home. We really enjoyed Heather’s presentation and ability to transfer her knowledge of the market and home buying process into clear and easy to understand terms. Heather’s bright personality, attentiveness, and follow up skills also impressed us. Once we committed to the search with Heather as our realtor she immediately set us up on the Intero Tool Kit—a really great buyer tool that allowed us to receive emails with listings in our area based on criteria we established with Heather.
From there Heather arranged for us to tour all of the properties we expressed interest in. During our visits Heather allowed us to view each property and she remained subjective throughout—meaning she waited for us to react positively or negatively before offering any of her own thoughts about a property. We appreciated this as it demonstrated Heather’s interest in the client’s needs vs. her own. Two months into the search we found a home after visiting an open house. We contacted Heather and expressed interest in getting an offer to the seller. Within a few hours we were signing the documents Heather needed to send to the listing agent. The next morning Heather personally delivered the offer package to the listing agent. After a few phone calls between Heather and the agent and 1 counter offer---our offer was accepted that evening. Heather walked us through every step of the process and presented a detailed timeline for us all the way from offer acceptance through close of escrow.
Through Heather’s perseverance and dedication, everything went as planned according to the dates provided. We could not have asked for a smoother home buying process and transition into our new home. As first time buyers we didn’t know what to expect, but I can honestly say that Heather made the home buying process a pleasure.
John Mastrorilli Troy May
We were extremely pleased with the hands on service provided by Heather Lange and her home selling team in the sale of our home. Heather's professionalism, confidence, enthusiasm, overall communication and follow-through, along with her excellent presentation of our home delivered a sale in 2 weeks at an excellent price!
John and Nancy Pawlyshyn
Heather was fabulous to work with! Heather was always pleasant and made herself very available for our questions and concerns. She always made an effort to answer questions completely and returned our calls quickly. Her service was very professional and she completed everything with care and honesty. We had a short timeline for moving and getting our house on the market and she took care of all the details so we never had to worry about anything. Once we had moved out of the area and our house was on the market, we were never the least bit concerned about things getting done. Heather was always on top of things. She communicated with us daily and kept us informed with necessary details.
We feel like Heather worked hard for us. Even when our sale didn’t go as smoothly as we had hoped, Heather was there with confidence and a sense of humor that helped us keep our sanity. When the sale of our home was complete, she continued to follow through with all the details and information that we needed. The signing of papers was not the end of her service.
She made sure that we were satisfied with every aspect of the sale and transaction. She provided total customer service - from gardeners to repairs. This is what she can offer you, and she will deliver! We are very appreciative of her efforts. We cannot think of additional improvements on top of the existing service that Heather offers.
When you ask, “ Should I make Heather my Realtor?” We say, You can’t go wrong!
Brian Debbie Ashly and Abigayle Heinrich
Recently, my wife and I purchased a home with Heather Lange as our real estate agent. There are so many moving parts involved with purchasing a home that can make buying a home for the first time an overwhelming process. Heather made the process about as easy as it possibly could be and she made us feel as though we were her only clients.
First, she sat down with us and educated us as to how the transaction process worked, beginning with procuring a loan, and then setting us up on a toolkit so we could look at homes on-line and based upon our personalized search criteria. Next, Heather spent many, hours with us looking at homes we selected. A few times we were able to gain access to homes with little more than a few hours notice. She really made herself available to us. In those rare circumstances when she did not answer her phone right away, she would always return my calls promptly – and the calls were plentiful.
Once we found the home we liked, Heather went to work for us. She was able to negotiate $11,000 off of the original asking price of our home. This was no small feat given that there were multiple offers – some of which were ABOVE our offering price. We got the home. Heather’s attention to detail is unbelievable. There are so many aspects of purchasing a home of which I was completely unaware.
I have heard horror stories from friends and neighbors about real estate agents who were incompetent or just didn’t care. With a purchase as extraordinary as a home, I had to have someone I could trust. I had to have someone whom I knew was good at her craft. In short, I needed a “bulldog” capable of helping me make informed, ethical, and prompt decisions.
Heather Lange was the best choice to help us purchase our home and we highly recommend her to help you!
Greg and Maggie Kraintz
She attended to all aspects of my purchase process, including great communication, and excellent "follow-through", with attention paid to all details of the transaction. Heather was always prompt to respond to my questions and requests for data prior to my decision to make an offer and after my offer was accepted. She negotiated well in a multiple offer situation to have my offer accepted with the sellers agreeing to my terms. I felt very comfortable doing business with Heather because she allowed me to move forward at my own pace.
I definitely recommend Heather Lange to help you if you're thinking of buying a home.
I knew there was a reason our paths were meant to cross. YOU ARE ABSOLUTELY THE BEST!!!
Honestly, I've yet to meet a more progressive, enthusiastic, creative, hard working agent.
Thank you for all that you do to represent ME!
Communication during the biggest financial transaction of my life was important to me. Heather provided peace of mind by keeping me constantly up to date, explaining the process, and easing my nervousness. She replies to voicemail and e-mail quickly and I was treated as if I were her only client. She made suggestions, pointed out my options and attended all inspections with me. I found her to be a very valuable partner in the purchase of my new home.