We can't say enough good things about Heather, she did such an amazing job guiding us through the purchase of our first home in Carmel! With this being our first home purchase in California, Heather truly went above and beyond for us.
We instantly knew that she had our best interests at heart! She took the time to understand our priorities and goals before jumping into viewing homes and writing offers, and as we worked through the process of making an offer, negotiating with the sellers, and working through the closing process, she always had our best interests front and center and great guidance on how to approach things! Purchasing a home in the Bay Area is an incredibly complex process, and we were at ease knowing Heather truly knows every detail of the process and is so incredibly well organized. We never had to worry about things "slipping through the cracks", as Heather was always proactively checking in and keeping things on track.
Additionally, we were so impressed with how quickly Heather built strong relationships in a new market (Carmel) with the seller's agent, inspectors, contractors, and a variety of other local individuals. She leveraged her strong network in San Jose to quickly build a great team in Carmel who supported the purchase. She took the time to attend inspections in person, ask questions we wouldn't have thought to, and walk us through every step of the process. As with any home purchase, there are always a couple "surprises" along the way, but we were at ease knowing Heather was navigating the process for us. Whether with the bank’s appraisal lead times or negotiating a few final points following the inspection results, Heather was able to leverage the relationships she had quickly built, keep things on track, and ensure we closed on the home! Her communication skills during the whole process really stand out and made things so much easier!
We would absolutely recommend Heather and look forward to working with her again on any future home purchases!
Thanks Heather!
Tyler & Mary Scherer - Buyers