Heather is absolutely amazing, and just helped us close on our very first home! As first-time buyers, we knew little about all the ins-and-outs of buying a home - let alone the crazy Bay Area housing market(!) - and she guided us every step of the way.
When we first began looking, Heather took us on numerous property tours. She helped us understand the pros and cons of different neighborhoods, and taught us what we should look out for when touring a home - foundation cracking, sloping, electrical, plumbing, etc. She was very invested in our search. The moment we expressed interest in a property, she was on the phone with the listing agent getting the inside scoop immediately to try to give us a leg up.
It took us a while to find the right home and throughout our entire process, she was extremely patient, and we never once felt pressured to submit an offer on a property or offer more than what we were comfortable with. When we finally found our home, Heather went to bat for us in negotiation and managed the closing process flawlessly. She was always available to answer any questions, stayed on top of everything, and helped us understand the steps we needed to take to secure our loan and close on our home.
Heather is more than an agent - she's become our trusted real estate advisor and friend - and we would highly recommend her to anyone seeking to buy a home in the Bay Area!
Chris & Holly Lavin - Buyers