and passion for what she does.
My partner and I met Heather at a home buying seminar about 5 months before we decided to begin looking for a home. We really enjoyed Heather’s presentation and ability to transfer her knowledge of the market and home buying process into clear and easy to understand terms. Heather’s bright personality, attentiveness, and follow up skills also impressed us. Once we committed to the search with Heather as our realtor she immediately set us up on the Intero Tool Kit—a really great buyer tool that allowed us to receive emails with listings in our area based on criteria we established with Heather.
From there Heather arranged for us to tour all of the properties we expressed interest in. During our visits Heather allowed us to view each property and she remained subjective throughout—meaning she waited for us to react positively or negatively before offering any of her own thoughts about a property. We appreciated this as it demonstrated Heather’s interest in the client’s needs vs. her own. Two months into the search we found a home after visiting an open house. We contacted Heather and expressed interest in getting an offer to the seller. Within a few hours we were signing the documents Heather needed to send to the listing agent. The next morning Heather personally delivered the offer package to the listing agent. After a few phone calls between Heather and the agent and 1 counter offer---our offer was accepted that evening. Heather walked us through every step of the process and presented a detailed timeline for us all the way from offer acceptance through close of escrow.
Through Heather’s perseverance and dedication, everything went as planned according to the dates provided. We could not have asked for a smoother home buying process and transition into our new home. As first time buyers we didn’t know what to expect, but I can honestly say that Heather made the home buying process a pleasure.
John Mastrorilli Troy May