If we could utilize Heather Lange Homes Real Estate Services for every future transaction, we would be in the best hands. In 2014, after a very trying search, Heather was able to get us into our first home. We did not have a large down payment, and we needed to search for a home in an area that was outside of Heather’s normal area. As first-time homebuyers without a significant amount of cash, we were not going to be one Heather’s easier transactions. She never treated us like a burden or let a question go unanswered. The market was beyond competitive, but Heather not only stayed with us, but encouraged us along as we lost more than one home to all cash offers. Heather worked with us, worked with selling agents and in the competitive housing market still was able to secure us cash back for repairs at closing. Heather proactively put together lists of homes to tour but did not hesitate to walk us out the door if she saw something wrong with the home or the neighborhood. Instead of pushing us to buy as quickly as possible, Heather pushed us to buy the home we wanted, one that we could afford, and a purchase that made sense overall. Real estate is a business transaction and Heather is the ideal agent to have by your side.
In early 2018 we unexpectedly decided we had to move out of the Bay Area. We contacted Heather to see if she would again work outside of her normal geographic region. Of course, she said she would, she is Heather. She met us. Looked over the house. It is an older home that has been kept up, but older homes contain many surprises. Heather encouraged us to get the home inspections done ourselves. We might have hesitated, but we trusted Heather. We did so, and while there were no major surprises, there were issues that were discovered that would have allowed purchasers to ask for cash back at closing. Further, Heather encouraged us to move out of the home (we have two large dogs), specified repairs that needed to be done, and advocated that we stage the home.
We followed her advice. In 7 days we had 10 offers and settled on three buyers at 10% over our asking price. This is notable, as this is a very, very small home. This home is not in everyone’s perfect neighborhood, and repairs will be needed just due to the age of the house. Because we did the inspections up front, there were no property contingencies and the offers all included clauses to come in with cash if the home did not appraise.
Unfortunately, the Buyer’s Agent was not as professional as one would hope. Heather did not stop, she fought tooth and nail to get our transaction to the finish line as close to the closing date as possible and ensured that we received money above the purchase price for the delay in closing. Had Heather been on the other side of the sale of our home, none of this would have happened. With a different agent other than Heather, we highly suspect we would have fallen out of escrow. Based on our experience with other agents that we’ve been dealing with in our new purchase outside the Bay Area, Heather’s skill, professionalism and expertise are unmatched. Heather has a great instinct whether she is helping you buy your home or sell your home and we would highly recommend her.
Dylan & Amy Roy-Alvarez ~ Sellers & Buyers