As a first-time home buyer, we barely knew anything. Prior to Heather, we had another realtor, who was kind and knowledgeable in answering questions that we had, but the problem about being a first-time buyer is that we weren't sure if we were asking the right questions.
Heather was different. Right off the bat, she gave us a tour around the areas where we were looking to buy, explained the neighborhoods, the pros and cons of different areas, the expectations to set for the landing prices, factors to consider between living and renting, etc. Heather was concerned whether she gave us too much information, but that was actually what we needed the most.
We explored properties with a weekly cadence, probably amounting to over 60 properties in total, and based on the information Heather provided us with, we gradually found our way around the criteria that we value the most. As we learned more from Heather, rather than unidirectional inquiries for Heather, we engaged in more bidirectional discussions, digging into the whys and hows of the market, verifying different perspectives for our goals in mind. From knowing nothing, we grew enough to state exactly what we want, why we want, what prices we are willing to pay, and what aspects we will not tolerate.
Throughout this process, I never felt like Heather was pushing us in a direction favorable to her. Everything felt natural, in accordance with our values, and that was enough for us to put 100% trust in Heather.
Heather was very quick in supporting us in the first offer that we gave, and promptly notified us of the bidding situations. Heather did not try to convince us to outbid, but instead respectfully yielded the decision to us, to which we decided to pass on. Less than a week after that, Heather found us an off-market property, fitting almost every single check box on our list, and prepared an offer as soon as we decided to do so. All of the heavy lifting was done in a week after, and we were able to secure a wonderful house, one that in an open market would most definitely lie outside of our budget.
I left out many details, but I believe the above was enough to demonstrate how capable, trustworthy, and kind Heather is. In fact, we may ask Heather to help us find another house in the near future, and we can write another testimonial then!
Kevin and Pamela - Buyers