Testimonials & Reviews Leave Review
There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
Thank you for your submission!
Our relationship with Heather dates back to 2010, when she helped us find our first home in Santa Clara.
6 years later when we wanted to sell the same home, she was our go to person. She managed the entire sale, right from suggesting things for curb appeal, upgrading cabinets to finding our staging person. She managed the showings independently and we were able to take a breather during the sale, thanks to Heather's expert knowledge and the friend she had turned into by then.
Another 6 years on, she helped us find our investment property in Sunnyvale. Let us make a categorical statement: Heather knows Santa Clara County like the back of her hand -every nook and cranny of it!
12 years apart and she hasn’t changed one bit. The energy, the transparency, the integrity, and the humor! Where do we begin? Always accommodative, keeping us on our toes, providing us pluses and minuses and never once pressuring us to go for something we weren’t ready for. She always kept us honest to our goals and is one of those people that can feel genuine happiness for others!
We would recommend Heather to anyone in a heartbeat. A true professional, sincere, and most importantly, for emphasis, a kind friend.
Anusha and Arvind – Sellers & Buyers
Heather worked with us throughout the pandemic in an extremely hot market in the East Bay. She helped us to hone-in on the exact kind of property that would make a good first home for us. She prepared us every step of the way, as first-time buyers, we felt so confident having Heather in our corner.
She followed up with every property we had an interest in and took care to explain every detail throughout the process. We had a lot of starts and stops due to the pandemic and Heather was always there, ready to dive back into searching when we were ready.
When we finally found a property that we had a chance with, we were ready to win out over 10 other offers because of how Heather had prepared us and her negotiation skills throughout the process. With Heather’s guidance, we got our dream first home, at a price that worked for us, in an extremely competitive market. We felt completely taken care of once our offer was accepted because Heather was there for all the paperwork, emails, and phone calls explaining every piece of the puzzle that goes into closing on a home. We would recommend Heather to anyone in need of a realtor in the Bay Area.
Morris and Annee - Buyers
Heather Lange is a mind reader as well as a Realtor. Every concern that we had was addressed even before we could articulate it. We were dealing with a trustee sale property, we didn’t live in the area, and we were grieving, but she showed a caring and intelligence that was very much appreciated.
Given that the house was a trustee sale, she explained how it differed from selling a home that you have lived in. Also, she made sure we knew the tax consequences of our sale. Heather knew that we had many other things to deal with after the death of our loved one, so she offered to project manage the property for us, and ready it for its selling. She never put more on us than we could handle during these sad times.
She answered all questions honestly and without hesitancy. She was extremely well informed on so many levels. If she didn’t know something, she would research it, and then get back to us with an answer. She always kept us in the loop, and respected our suggestions and preferences. She is the utmost professional, and we would recommend her to anyone with similar circumstances without hesitancy.
The Cooney’s – Trustee Sellers
We found the home of our dreams in 2018 while we were in the middle of starting our family; Heather helped us make our purchase on our home that had fallen out of contract from another buyer. As soon as the home became available, Heather helped us develop a unique offer that the seller could not refuse; we were so happy to have this home while starting our family. Since then, we quickly outgrew the home and found ourselves in need of a larger house. We decided to move out of the Bay Area and were concerned about having a smooth and fast transition to our new town that was in the middle of a hot market with low inventory and high competition. Heather assured us that by following her Strategic Selling Plan, we would be in the best position to make strong offers quickly once we got into contract.
Heather’s strategic plan and pricing strategy brought us 15 offers in one week! We were able to sell our home quickly, and significantly over the ask price; positioning us well to write a competitive offer for our new dream home in our new town. We won our home on the first try and Heather was supportive, helpful, and available every step of the way; not only to close smoothly on our home here in the Bay Area, but she also provided helpful communication, documentation, and advice as we worked with the realtor in our new town and to close smoothly on our new home.
We strongly recommend Heather – thanks for helping us make our dream move happen!
Kevin & Erin Moyles ~ Sellers and Buyers
We are so thankful to Heather for everything she did to sell our house for more than we could have anticipated, project managed the entire process as we were already living out of state, and calmed our sometimes frazzled nerves as we said good-bye to our family home of 20 years.
Heading into this arduous process, Heather gracefully bridged our differing opinions on how to prep the house for market. When it was time to get things rolling, she had everything lined up; appointments with vendors and inspectors - all of whom spoke so highly of Heather in return. She kept us up to date and personally participated in and managed every event and detail that took place in the process of getting the house ready as, again, we were not local to participate ourselves.
Heather kindly walked us through the paperwork and intelligently explained her strategy for setting the listing price. We received 9 offers, all vetted by Heather before they were presented, and her approach to receiving the highest offer was both fair and strategic.
Bottom Line: Heather exceeded our expectations as our realtor. I think she really enjoys what she’s doing which made it easier to laugh and have fun along the way. She is our friend and we have nothing but praise for her professionalism and excellent skills as a real estate agent.
Dean and Keri Andersen - Sellers
My wife and I started our quest for a new home in San Jose with a realtor that our mortgage broker recommended, but after three weeks of unresponsiveness started working with Heather after a mutual friend introduced us. What a difference it made: Within a day of speaking with Heather, she cleared out time on her calendar to meet with us, expanded the initial list of homes we were interested into a full itinerary for a Saturday outing, and printed out an itinerary with details on each home we would visit. And this was before we were ready or able to make an offer!
Two weeks later, after taking us on another outing, attentively listening to what we were interested in, understanding our price range, regularly sending us recommendations of places to look at, and coaching us on strategies so we would be ready to be competitive, Heather once again took us on a Saturday outing. This time, we were ready to make offers, we found a house we loved, and we started preparing to write an offer early the following week.
Here's where the story of Heather as an expert negotiator begins. Before we saw this house, she spoke with the listing agent, just in case we might make an offer on it, to get him to agree to call her if someone made a pre-emptive offer. And that's exactly what happened. The next day, we learned that a cash offer came in, and Heather jumped right in to help us take a strong competitive position. She worked with the listing agent. She worked with our mortgage broker. She even pulled in the agent that helped us sell our condo a week before to assure the listing agent that our financial position was strong and that we were the kind of family his sellers would want to have purchase their home. And our offer—the first offer we made in our home search in a very hot market—was accepted. Unbelievable.
In the next stage of our journey, the appraisal came in under the offer price that we made, so Heather sprang into action again to suggest other comparable homes in the area for the appraiser to use, and the appraisal came back very close to our offer price. She even stayed on top of all of the details, like transferring the solar power contract from the former owners to us, so we could keep everything on schedule. Amazing—and now we're a day away from signing and closing on our new gem in San Jose.
Heather is a great combination of empathic and tenacious, collaborative, and competitive, fun and serious—and we couldn't have succeeded in our quest without her.
The Wolf Family ~ Buyers
We are forever grateful to Heather and her ability to help us is all areas of selling our house. She came in with ideas of what basic things we should do to market our house. This was a new experience for us so we trusted her lead. She kept us on a schedule and continually followed up to make sure things were progressing on time. We needed this! She always provided contact information for jobs that needed to get completed. With all of the people we worked with to get our house ready for market, she stayed in contact with them too. Heather was always available to help us or just answer questions.
This was a tricky time to sell a house with the start of the COVID shut down starting right when we were getting things ready to sell. She had to adapt to a new way of working with no traditional open houses. She was able to show our house virtually and schedule in home visits. After the sale, she made everything easy staying in contact with the title company and doing conference calls when necessary.
We would highly recommend Heather to anyone selling their home. She is professional but very personable too. We are thankful to her for her hard work and helping us with all that needed to be done to sell our house.
Mark and Leslie Wooley ~ Sellers
We can't say enough good things about Heather, she did such an amazing job guiding us through the purchase of our first home in Carmel! With this being our first home purchase in California, Heather truly went above and beyond for us.
We instantly knew that she had our best interests at heart! She took the time to understand our priorities and goals before jumping into viewing homes and writing offers, and as we worked through the process of making an offer, negotiating with the sellers, and working through the closing process, she always had our best interests front and center and great guidance on how to approach things! Purchasing a home in the Bay Area is an incredibly complex process, and we were at ease knowing Heather truly knows every detail of the process and is so incredibly well organized. We never had to worry about things "slipping through the cracks", as Heather was always proactively checking in and keeping things on track.
Additionally, we were so impressed with how quickly Heather built strong relationships in a new market (Carmel) with the seller's agent, inspectors, contractors, and a variety of other local individuals. She leveraged her strong network in San Jose to quickly build a great team in Carmel who supported the purchase. She took the time to attend inspections in person, ask questions we wouldn't have thought to, and walk us through every step of the process. As with any home purchase, there are always a couple "surprises" along the way, but we were at ease knowing Heather was navigating the process for us. Whether with the bank’s appraisal lead times or negotiating a few final points following the inspection results, Heather was able to leverage the relationships she had quickly built, keep things on track, and ensure we closed on the home! Her communication skills during the whole process really stand out and made things so much easier!
We would absolutely recommend Heather and look forward to working with her again on any future home purchases!
Thanks Heather!
Tyler & Mary Scherer - Buyers
Heather's knowledge of real estate in the Bay Area along with her excellent communication skills allowed us to put together a package that the sellers couldn’t refuse, and without overpaying; a rare thing here in the bay area!
She took time to get to know us, to help guide us toward properties that were best fit for us and was always available to answer questions. Heather even reached out multiple times for answers from the listing agent whenever we asked for more information. We felt 100% supported through the entire process. In fact, she went above and beyond after closing, providing resources for improvements to the property. Heather will stand by you, providing superior service along the way!
Paula and John Arnold ~ Buyers
As buyers who are new to the San Jose area, we worked with Heather on a second transaction - first with our son's home and now with an investment property for a 1031 Exchange.
We had already sold our LA rental home and had limited time to identify a property to complete the 1031 exchange. Especially during the pandemic, we were having difficulties finding the right property to buy in LA. Heather Lange, who had helped my son buy his home in San Jose, convinced us that buying in San Jose would be a smart investment. With limited time to spare, Heather got to work right away and shared several options with us. Unlike other realtors who simply forward the MLS listing to us, Heather takes the time to understand our requirements, contacts the seller's agents to provide background on the properties of interest, and then guides us on why we may or may not want to consider each property. With our busy schedules and living 5+ hours away from San Jose, we found Heather's service to be invaluable in narrowing down our choices and making our weekend trip to San Jose as efficient as possible. We found the home in just one weekend trip!
We were pleased that the seller accepted our offer right away, but like most deals, that was not the end of it. Even with us present (physically or virtually), Heather makes it a point to physically attend all inspections and makes sure that the inspector captures all the necessary details. The initial inspection report disclosed a potential issue with the foundation, which would have been a deal-breaker for us. With Heather’s experienced and knowledgeable advice, we hired a foundation inspector. Heather’s advice paid off. Not only was Heather able to calm our worries down, she was able to successfully negotiate a deep price reduction to cover the additional repair costs. More importantly, despite the turn of events, we were able to close the deal just in time to meet the deadlines set forth by the 1031 Exchange.
Heather sealed the deal once again. We highly recommend Heather Lange if you are looking for a realtor in the Bay Area.
Tes and Ronnie Ocampo ~ Buyers
- « Previous Page
- 1
- 2
- 3
- 4
- …
- 7
- Next Page »