Testimonials & Reviews Leave Review
There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
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If we could utilize Heather Lange Homes Real Estate Services for every future transaction, we would be in the best hands. In 2014, after a very trying search, Heather was able to get us into our first home. We did not have a large down payment, and we needed to search for a home in an area that was outside of Heather’s normal area. As first-time homebuyers without a significant amount of cash, we were not going to be one Heather’s easier transactions. She never treated us like a burden or let a question go unanswered. The market was beyond competitive, but Heather not only stayed with us, but encouraged us along as we lost more than one home to all cash offers. Heather worked with us, worked with selling agents and in the competitive housing market still was able to secure us cash back for repairs at closing. Heather proactively put together lists of homes to tour but did not hesitate to walk us out the door if she saw something wrong with the home or the neighborhood. Instead of pushing us to buy as quickly as possible, Heather pushed us to buy the home we wanted, one that we could afford, and a purchase that made sense overall. Real estate is a business transaction and Heather is the ideal agent to have by your side.
In early 2018 we unexpectedly decided we had to move out of the Bay Area. We contacted Heather to see if she would again work outside of her normal geographic region. Of course, she said she would, she is Heather. She met us. Looked over the house. It is an older home that has been kept up, but older homes contain many surprises. Heather encouraged us to get the home inspections done ourselves. We might have hesitated, but we trusted Heather. We did so, and while there were no major surprises, there were issues that were discovered that would have allowed purchasers to ask for cash back at closing. Further, Heather encouraged us to move out of the home (we have two large dogs), specified repairs that needed to be done, and advocated that we stage the home.
We followed her advice. In 7 days we had 10 offers and settled on three buyers at 10% over our asking price. This is notable, as this is a very, very small home. This home is not in everyone’s perfect neighborhood, and repairs will be needed just due to the age of the house. Because we did the inspections up front, there were no property contingencies and the offers all included clauses to come in with cash if the home did not appraise.
Unfortunately, the Buyer’s Agent was not as professional as one would hope. Heather did not stop, she fought tooth and nail to get our transaction to the finish line as close to the closing date as possible and ensured that we received money above the purchase price for the delay in closing. Had Heather been on the other side of the sale of our home, none of this would have happened. With a different agent other than Heather, we highly suspect we would have fallen out of escrow. Based on our experience with other agents that we’ve been dealing with in our new purchase outside the Bay Area, Heather’s skill, professionalism and expertise are unmatched. Heather has a great instinct whether she is helping you buy your home or sell your home and we would highly recommend her.
Dylan & Amy Roy-Alvarez ~ Sellers & Buyers
We have twice the thanks to make. We benefited immeasurably from Heather's diligent and attentive guidance as we searched for and purchased our home. When it was time to sell, Heather mapped out our strategy, unleashed her vast resources and relationships to us help prep our home for the market, kept constant contact, gave detailed guidance to our many questions during the process, and deftly negotiated a very strong sale price in a competitive purchase environment. Heather is as gracious and endearing as she is a business bulldog asserting the best interests of her client. She set a bar; we now always look for the Heather Lange standard.
The Rocker Family ~ Sellers and Buyers
We cannot recommend Heather Lange any more highly! If you're in the market to buy or sell a home, she is absolutely the agent you should hire. You will not find anyone more friendly, knowledgeable, respected, or hardworking.
After spending a couple of afternoons looking at home options, Heather found the perfect house for us. She listened to the fact that we wanted a single family home instead of a condo or townhome. Despite the fact that we had only 10% down and a limited budget in this crazy market, she found a single family home for us in a desirable neighborhood. The home was in probate and the previous sale had fallen through because the buyers were not able to wait through the probate process. Heather helped us to submit an offer that was immediately accepted because it was a fair offer and because of the letter that Heather prompted us to write to the sellers. They were interested in selling to people who were going to live in the home instead of flip it for a profit and ultimately chose us over slightly lower all-cash offers because of that and the relationship that Heather maintained with their agent.
As we progressed through the probate process (which was longer for us than most because someone was contesting the sale of the home), Heather went to every court hearing with us. She always came prepared and even testified at one court date because she was able to provide information that the attorneys did not have on the spot. She communicated regularly with the seller's agent and both attorneys to ensure that we were always kept abreast of where things were in the process. When the court ruled that the house had to be put back on the market again for one week to see if any higher bids came in, Heather again guided us through the process of submitting a slightly higher bid to ensure that we were in a good position to win this home. When a significantly higher offer than we were able to provide fell through, we were next in line and our revised bid was accepted. Heather also helped us to find a mortgage broker who was flexible and was able to help us get a conventional loan for this home, which needed a considerable amount of work.
Almost 11 months after our initial bid, we closed on a single family home here in Silicon Valley, which was a dream come true for us. I fully believe that we would not have been able to get this home if it weren't for Heather. She maintained positive relationships with everyone involved, provided us with sound advice, attended every court hearing, provided needed information to the court, and coordinated everyone involved to make sure that nothing slipped through the cracks. Not only that, but she continues to help us even after we've closed on our home. She has provided us with amazing contacts for contractors needed to upgrade our home and has repeatedly made herself available to us to answer questions and provide resources since we closed.
The probate process can be complicated. If you are buying or selling a home, especially one in probate, you will most definitely want Heather to be your agent. Not everyone will be as knowledgeable as Heather about the process or as good a problem-solver for when issues arise, and that is critical to have through this process. I will be forever grateful to her for helping us buy our very first home and one that we plan to live in for some time to come. I am confident that you will be just as happy with Heather as your agent as we were.
Don't wait, call her now!
Kim Noll and Patrick Swoboda ~ Very Happy Buyers
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