Testimonials & Reviews Leave Review

There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.

We are so thankful to Heather for everything she did to sell our house for more than we could have anticipated, project managed the entire process as we were already living out of state, and calmed our sometimes frazzled nerves as we said good-bye to our family home of 20 years.

Heading into this arduous process, Heather gracefully bridged our differing opinions on how to prep the house for market. When it was time to get things rolling, she had everything lined up; appointments with vendors and inspectors - all of whom spoke so highly of Heather in return. She kept us up to date and personally participated in and managed every event and detail that took place in the process of getting the house ready as, again, we were not local to participate ourselves.

Heather kindly walked us through the paperwork and intelligently explained her strategy for setting the listing price. We received 9 offers, all vetted by Heather before they were presented, and her approach to receiving the highest offer was both fair and strategic.

Bottom Line: Heather exceeded our expectations as our realtor. I think she really enjoys what she’s doing which made it easier to laugh and have fun along the way. She is our friend and we have nothing but praise for her professionalism and excellent skills as a real estate agent.

Dean and Keri Andersen - Sellers

My wife and I started our quest for a new home in San Jose with a realtor that our mortgage broker recommended, but after three weeks of unresponsiveness started working with Heather after a mutual friend introduced us. What a difference it made: Within a day of speaking with Heather, she cleared out time on her calendar to meet with us, expanded the initial list of homes we were interested into a full itinerary for a Saturday outing, and printed out an itinerary with details on each home we would visit. And this was before we were ready or able to make an offer!

Two weeks later, after taking us on another outing, attentively listening to what we were interested in, understanding our price range, regularly sending us recommendations of places to look at, and coaching us on strategies so we would be ready to be competitive, Heather once again took us on a Saturday outing. This time, we were ready to make offers, we found a house we loved, and we started preparing to write an offer early the following week.

Here's where the story of Heather as an expert negotiator begins. Before we saw this house, she spoke with the listing agent, just in case we might make an offer on it, to get him to agree to call her if someone made a pre-emptive offer. And that's exactly what happened. The next day, we learned that a cash offer came in, and Heather jumped right in to help us take a strong competitive position. She worked with the listing agent. She worked with our mortgage broker. She even pulled in the agent that helped us sell our condo a week before to assure the listing agent that our financial position was strong and that we were the kind of family his sellers would want to have purchase their home. And our offer—the first offer we made in our home search in a very hot market—was accepted. Unbelievable.

In the next stage of our journey, the appraisal came in under the offer price that we made, so Heather sprang into action again to suggest other comparable homes in the area for the appraiser to use, and the appraisal came back very close to our offer price. She even stayed on top of all of the details, like transferring the solar power contract from the former owners to us, so we could keep everything on schedule. Amazing—and now we're a day away from signing and closing on our new gem in San Jose.

Heather is a great combination of empathic and tenacious, collaborative, and competitive, fun and serious—and we couldn't have succeeded in our quest without her.

The Wolf Family ~ Buyers

We are forever grateful to Heather and her ability to help us is all areas of selling our house. She came in with ideas of what basic things we should do to market our house. This was a new experience for us so we trusted her lead. She kept us on a schedule and continually followed up to make sure things were progressing on time. We needed this! She always provided contact information for jobs that needed to get completed. With all of the people we worked with to get our house ready for market, she stayed in contact with them too. Heather was always available to help us or just answer questions.

This was a tricky time to sell a house with the start of the COVID shut down starting right when we were getting things ready to sell. She had to adapt to a new way of working with no traditional open houses. She was able to show our house virtually and schedule in home visits. After the sale, she made everything easy staying in contact with the title company and doing conference calls when necessary.

We would highly recommend Heather to anyone selling their home. She is professional but very personable too. We are thankful to her for her hard work and helping us with all that needed to be done to sell our house.

Mark and Leslie Wooley ~ Sellers

We can't say enough good things about Heather, she did such an amazing job guiding us through the purchase of our first home in Carmel! With this being our first home purchase in California, Heather truly went above and beyond for us.

We instantly knew that she had our best interests at heart! She took the time to understand our priorities and goals before jumping into viewing homes and writing offers, and as we worked through the process of making an offer, negotiating with the sellers, and working through the closing process, she always had our best interests front and center and great guidance on how to approach things! Purchasing a home in the Bay Area is an incredibly complex process, and we were at ease knowing Heather truly knows every detail of the process and is so incredibly well organized. We never had to worry about things "slipping through the cracks", as Heather was always proactively checking in and keeping things on track.

Additionally, we were so impressed with how quickly Heather built strong relationships in a new market (Carmel) with the seller's agent, inspectors, contractors, and a variety of other local individuals. She leveraged her strong network in San Jose to quickly build a great team in Carmel who supported the purchase. She took the time to attend inspections in person, ask questions we wouldn't have thought to, and walk us through every step of the process. As with any home purchase, there are always a couple "surprises" along the way, but we were at ease knowing Heather was navigating the process for us. Whether with the bank’s appraisal lead times or negotiating a few final points following the inspection results, Heather was able to leverage the relationships she had quickly built, keep things on track, and ensure we closed on the home! Her communication skills during the whole process really stand out and made things so much easier!

We would absolutely recommend Heather and look forward to working with her again on any future home purchases!

Thanks Heather!

Tyler & Mary Scherer - Buyers

Heather's knowledge of real estate in the Bay Area along with her excellent communication skills allowed us to put together a package that the sellers couldn’t refuse, and without overpaying; a rare thing here in the bay area!

She took time to get to know us, to help guide us toward properties that were best fit for us and was always available to answer questions. Heather even reached out multiple times for answers from the listing agent whenever we asked for more information. We felt 100% supported through the entire process. In fact, she went above and beyond after closing, providing resources for improvements to the property. Heather will stand by you, providing superior service along the way!

Paula and John Arnold ~ Buyers

As buyers who are new to the San Jose area, we worked with Heather on a second transaction - first with our son's home and now with an investment property for a 1031 Exchange.

We had already sold our LA rental home and had limited time to identify a property to complete the 1031 exchange. Especially during the pandemic, we were having difficulties finding the right property to buy in LA. Heather Lange, who had helped my son buy his home in San Jose, convinced us that buying in San Jose would be a smart investment. With limited time to spare, Heather got to work right away and shared several options with us. Unlike other realtors who simply forward the MLS listing to us, Heather takes the time to understand our requirements, contacts the seller's agents to provide background on the properties of interest, and then guides us on why we may or may not want to consider each property. With our busy schedules and living 5+ hours away from San Jose, we found Heather's service to be invaluable in narrowing down our choices and making our weekend trip to San Jose as efficient as possible. We found the home in just one weekend trip!

We were pleased that the seller accepted our offer right away, but like most deals, that was not the end of it. Even with us present (physically or virtually), Heather makes it a point to physically attend all inspections and makes sure that the inspector captures all the necessary details. The initial inspection report disclosed a potential issue with the foundation, which would have been a deal-breaker for us. With Heather’s experienced and knowledgeable advice, we hired a foundation inspector. Heather’s advice paid off. Not only was Heather able to calm our worries down, she was able to successfully negotiate a deep price reduction to cover the additional repair costs. More importantly, despite the turn of events, we were able to close the deal just in time to meet the deadlines set forth by the 1031 Exchange.

Heather sealed the deal once again. We highly recommend Heather Lange if you are looking for a realtor in the Bay Area.

Tes and Ronnie Ocampo ~ Buyers

We started working with Heather in 2009 during the housing market crash and finding a house was a big challenge.

We were quite skeptical if we could even find something decent, but Heather stepped in and relentlessly searched for the house we were dreaming about. After checking more than 50 houses we finally found what we were looking for.

10 years later, we decided to re-locate and it was time to sell our home. It was a no brainer for us to call Heather again, this time to help us sell our house.

To complicate the matter further, our timing was really bad - traditionally November and December are the slowest months to sell. On top of that the house required some work involving contractors and our HOA. Heather stepped up once again and project managed all the activities while we were out of California. Dealing with HOA is something I do not wish to anyone, however Heather took that responsibility and together with my wife managed to get through all the obstacles.

It was a big relief for us knowing that Heather had our back. She did an amazing job; and by the end of December the buyer’s money was in escrow.

Heather, we are very grateful for all your hard work and dedication.

Your professionalism is beyond comparison.

Forever grateful ~ Violeta and Stan ~ Buyers & Sellers

My wife, Marianne, and I would like to thank you for facilitating the sale of our San Jose home. I know it would not have gone as smoothly as it did without your assistance.

You are an excellent project manager. Your organizational skills kept us on time and motivated me when I thought the goal was out of reach. It was a pleasure working with you.

I think your marketing and market knowledge is right on point, and your attention to details made a huge difference. I know our home sold faster and at a higher sale price than if we had done this ourselves. Your knowledge of contracts, disclosures, inspections, loan processing, and containment of problems has great depth. Your follow through is wonderful.

We can’t thank you enough for doing a great and thoughtful job.

Thank You Heather Lange!

Bob and Marianne Broedlow ~ Sellers

Our uncle with a multimillion-dollar estate passed away. He died intestate which complicated the process for our large extended family. It was in these very difficult times that we were very glad to have known Heather Lange.

She was truly instrumental in pointing us in the right direction. Heather was able to provide a significant amount of information very quickly upon contacting her. She did an excellent job in the initial evaluation of the properties within the probate estate: researching the properties and providing initial values.

She was able to refer us to an attorney to best advise and protect our family interests in dealing with diverse extended family and beneficiaries. This in turn, enabled us to connect with a Professional Fiduciary to administer the estate. Her talent for quickly finding the information and resources we needed was very impressive.

Because of the complexities of this estate and the multi-family beneficiary issues, the election of realtor(s) was not a simple process, but we wanted Heather to represent us for at least one of the properties that needed to be sold. This was not a roadblock for Heather. She worked extremely hard to provide the necessary information to our fiduciary. She answered all the questions from the family members--she was smart, efficient and relentless.

In the sale of the property, she was able to negotiate top dollar and close quickly (brought home to market within 1 week and obtained 4 offers with top negotiated offer coming in at $2.2ML and closing in 2 days). Heather stayed connected and consistently followed up during each phase of the property sale and overall probate process.

Not only did she stay informative and communicative throughout the sale, she was also able to advise and help manage the project efficiently--this was especially helpful when dealing with extended family members and beneficiaries when we were not always in agreement. Heather was meticulous and clear whenever communication was required to appease the probate process, beneficiaries and attorneys involved. She is highly trustworthy in honoring privacy, confidentiality, and was sensitive to the difficult job of selling a home in probate. For the property she sold, Heather ensured a smooth process while obtaining the best terms, highest price and most committed buyer for the property.

She is indeed a rare find. Thank you so much Heather!

Visaya Family~Sellers

Several years ago Heather helped us sell our home and we were very pleased with the process and the outcome. When we reentered the Bay Area housing market after a few years of renting, we went straight to Heather to represent us. Wow, what a great experience! This is a difficult market to buy in, but we found a dream property we absolutely loved and Heather put the wheels in motion immediately. The property was a stretch for us and there were some challenges. It was a trustee sale, the sellers made it clear that the asking price would not be enough to close the deal, and multiple bidders were interested. Heather was totally on top of the situation and guided us to a fantastic result. We got the property we loved for our original offer price, even though we were not the highest bidder! Heather's professional connections and her timely and diligent involvement in the process gave our offer both a personal and a professional touch. I know she was completely invested in making this work, and both Heather and I were elated when our offer was accepted.

Whether you are buying or selling, you want Heather on your team.

The Asch-Ito Family ~ Buyers

P.S. Get this, the entire process from starting to look at houses with Heather to closing on our dream house took only 6 weeks.